Full Disclosure
Last updated: October 10, 2023
Prosper Financial Group Inc. values your business and we thank you for your confidence in choosing our firm as your source of advice and products. As our client, you trust us with your personal information. We respect that trust and want you to be aware of our commitment to protect the information you share while doing business with us.
Why we collect, use, and retain your personal information
When you do business with us, you share personal information so that we may provide you with the products and services that best meet your needs. We assume your consent for our firm to use this information in an appropriate manner. We may use and disclose this information to:
Communicate with you in a timely and efficient manner
Assess your application for investment, insurance, and other services available to you by our firm
Evaluate claims and underwriting risks when required
Detect and prevent fraud
Analyze business results
Act as required or authorized by law
How we collect your personal information
We will collect most personal information directly from you, however, on occasion, you may instruct us to collect additional personal information from a third party, such as your accountant, your lawyer, your attending physician, etc. This authorization allows us to do so when directed by you while conducting your insurance or investment business. All employees, associated advisors, suppliers, and third-party administrators who are granted access to client records understand the need to keep this information protected and confidential. They know they are to use the information only for the purposes intended.
What we will NOT do with your information
We do not sell client information to anyone. Further, we do not share client information with organizations outside our relationship with you that would use it to contact you about their own products or services.
We will protect your personal information
We will make every effort to protect your personal information while it is in our care. You may withdraw your consent at any time (subject to legal or contractual obligations and on providing reasonable notice to us). Please be aware that withdrawing your consent may prevent us from providing you with requested products or services, or lead to terminating our relationship. We may occasionally use your personal information to advise you of products or services we believe may be of interest to you or fit your personal circumstances. If you would rather not receive this type of communication, please advise us..
Communicating with you electronically
In the course of doing business with you we may communicate by email, fax or text message. If you have provided us with an email address or fax number we will assume that it is appropriate to use these. We will only communicate via text message if you have sent a text to our corporate text line using the mobile number we have on file or if you have requested us to do so. If you would prefer that personal information NOT be communicated using these methods, please advise us.
If you have any questions or concerns about our Privacy Policy, and to obtain information about our Privacy Policy, please contact us by sending a written request by mail to Privacy Officer, Prosper Financial Group Inc., 1 Brock Street West, Uxbridge, ON, L9P 1P6 or you can also contact us at 647-250-0543.